Support for Widex BTE (Behind-The-Ear) hearing aids

Daily use and handling │ Maintenance and cleaning │ Troubleshooting

Daily use and handling

Powering your Widex Moment BTE on and off
How to exchange from ear hook to a thin tube on you Widex Moment BTE hearing aids
How to insert and remove your Widex Moment BTE with standard tubing and earmold
How to insert and remove your Widex Moment BTE with ear tip
Instructions for usage of the Widex Standard BTE charger

Maintenance and cleaning

How to clean and maintain your Widex Moment BTE

Looking for more information about taking care of your hearing aids?

Visit our general maintenance page to learn more about how to wear, store, and clean your hearing aids properly.

Maintenance
Widex icon maintenance

Troubleshooting

Is something not working?

If the hearing aids are whistling, producing a distorted sound, or are no longer making any sound, we have some tips on what you can do to get instant help.

Troubleshooting
Widex icon customer support

Looking for user guides or safety instructions?

Use our document library to find and download pdfs relevant for your product.
Widex Document Library
Widex icon download
Go to the top