THE WIDEX MOMENT™ APP

THIS APP MAKES IT SIMPLE TO HEAR HOW YOU WANT TO HEAR
With WIDEX MOMENT™, you have the option to fully control your hearing aids using an app on your iPhone or Android phone. It’s never been easier to fine-tune your hearing, so you get exactly the sound you prefer - in exactly the moments that are important to you. Smart development and testing make for an easy, intuitive user experience. And dark mode appearance ensures discreet use.

HEARING AID COMPATIBILITY

The WIDEX MOMENT™ app works with the following WIDEX MOMENT™ models:

  • mRIC (MRR2D)
  • BTE 13 D (MBB3D)

All other models use the TONELINK app, which lets you simply and discreetly adjust key functions such as volume and programs. TONELINK does not feature SoundSense Learn, which guides you to personalized hearing.

SOUND MADE FOR YOU

The My Sound section of the app harnesses the power of AI to help you adjust your sound to suit you. You can choose to have the AI guide you through a series of sound comparisons so you can tailor the sound to your particular situation. Or you can select a sound profile that has been automatically generated from the preferences of other WIDEX MOMENT™ users in similar situation all over the world!

IT LEARNS WHAT YOU PREFER

Use the handy MySound feature on the front screen to have real-time machine learning guide you towards a better, more personalized hearing experience. You can find your individual sound by making a sequence of A/B comparisons and training their hearing aid in the moment or they can benefit from thousands of users before then and try the AI powered recommendations. 

Just a few taps determine how you hear in the moment.

CREATE YOUR OWN PERSONAL PROGRAMS

Like to have things your way? (Who doesn’t!) Whether you’re a technical wizard or a technophobe, it’s easy to make your own personalized programs. Create and name your new programs - even give each a unique photo.

Let MySound be your guide. And make a special program for your office, favorite café or elsewhere.

KEEP A LOW PROFILE: DARK MODE

No one wants to draw attention to themselves when adjusting hearing aids. Particularly not in a theater or concert, when the lights are low and a phone app suddenly bursts into brightness.

With its constant dark mode appearance, the WIDEX MOMENT™ app is both readily readable in daylight and discreet in the dark.

DOWNLOAD THE FREE WIDEX MOMENT™ APP

Phones

  • iPhone 12 Pro Max
  • iPhone 12 Pro
  • iPhone 12
  • iPhone 11 Pro Max
  • iPhone 11 Pro
  • iPhone 11
  • iPhone XS Max
  • iPhone XS
  • iPhone XR
  • iPhone X
  • iPhone 8 Plus
  • iPhone 8
  • iPhone 7 Plus
  • iPhone 7
  • iPhone 6s Plus
  • iPhone 6s
  • iPhone SE
  • iPhone SE (2020)

Tablets

  • iPad (5th generation, 7th generation)
  • iPad Mini (4th generation, 5th generation)
  • iPad Pro 12,9", 11", 10,5"
  • iPad Air 2
  • iPad Air 3

Apple Watch

  • Serie 1, 2, 3 (none-LTE version), 4, 5
  • Samsung Galaxy S20+ 5G
  • Samsung Galaxy S10+
  • Samsung Galaxy S10
  • Samsung Galaxy S9+
  • Samsung Galaxy S9
  • Samsung Galaxy S8+
  • Samsung Galaxy S8
  • Samsung Galaxy Note 8
  • Samsung Galaxy A51
  • Google Pixel 4
  • Google Pixel 4 XL
  • Google Pixel 3
  • Google Pixel 3 XL
  • Google Pixel 2
  • Google Pixel 2 XL
  • Huawei Mate 20 Pro (2018)
  • Huawei P30 (2019)
  • Huawei P30 Pro (2019)
  • Moto Z Play
  • OnePlus 6T
  • iOS: 13.2 - 14 latest
  • iPad OS: 13.3
  • Apple Watch: watchOS 6.1
  • Android: OS version 7.0, 8.0, 8.1, 9.0, 10.0

The MOMENT™ app solution is designed and tested with the above mentioned devices and operating systems.

If your Apple or Android device is not mentioned in the supported device list/ or has a non-supported operating system, the functionality of the app is not guaranteed. Please contact your hearing care professional for advice.

MOMENT™ APP - SUPPORT

HOW TO USE THE MOMENT HEARING AID APP

This 6-minute video walks you through the smartphone app, so you can tailor your hearing aids to your preferences.

Have a question?

Chat LIVE with a Widex representative for questions regarding app connectivity, Monday – Friday from 9am to 5pm Eastern Time Zone.

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