HEARING AID SUPPORT FROM ANYWHERE

WIDEX REMOTE CARE™
Get real-time hearing assistance, simply by connecting with your hearing care professional through your smartphone.

STAY CONNECTED WITH YOUR HEARING CARE PROFESSIONAL 

With WIDEX REMOTE CARE™ you get hearing support on the spot.

You can explain your hearing challenges from the comfort of your own home, or wherever it makes sense for you. Fit fine-tuning into your busy schedule and save time from not having to go to the clinic.

GET STARTED WITH REMOTE HEARING SUPPORT

  • Benefits of remote hearing care
  • 3 simple steps to setting up your smartphone
  • Appointment checklist 
  • Joining your remote appointment 
How-to guide for hearing aid users

DOWNLOAD THE WIDEX REMOTE CARE APP

  • iPhone XS Max
  • iPhone XS
  • iPhone XR
  • iPhone X
  • iPhone 8 Plus
  • iPhone 8
  • iPhone SE
  • iPhone 11
  • iPhone 11 Pro
  • iPhone 11 Pro Max
  • iPad mini 4
  • iPad mini 5
  • iPad Pro 11"
  • iPad Pro 12.9" (2nd and 3rd generation)
  • iPad Pro 10.5"
  • iPad Air 3

Preparing your iOS (Apple) Mobile Device for Your Remote Care Appointment

  • Samsung Galaxy S10+
  • Samsung Galaxy S10
  • Samsung Galaxy S9+
  • Samsung Galaxy S9
  • Samsung Galaxy S8+
  • Samsung Galaxy S8
  • Samsung Galaxy S7
  • Samsung Galaxy S7 Edge
  • Samsung Galaxy Note 8
  • Google Pixel 3 XL
  • Google Pixel 3
  • Google Pixel 2 XL
  • Google Pixel 2
  • Google Pixel XL
  • Google Pixel
  • Sony Xperia XZ Premium
  • Sony Xperia XZ
  • HTC 10
  • LG G6
  • Moto G5
  • OnePlus 6T
  • Moto Z Play
  • Apple: iOS 12.x and 13.x
  • Android: OS version 6.01 or later
The REMOTE CARE™ app solution is designed and tested with the above mentioned devices and operating systems. If your Apple or Android device is not mentioned in the supported device list/ or has a non-supported operating system, the functionality of the app is not guaranteed.

WIDEX REMOTE CARE IS EASY TO USE

All you need is a smartphone, the WIDEX REMOTE CARE app and a WIDEX REMOTE LINK device, and your hearing care professional will take care of the rest.

Contact your local hearing care professional

Have a question?

Chat LIVE with a Widex representative for questions regarding app connectivity, Monday – Friday from 9am to 5pm Eastern Time Zone.

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