Widex BEYOND and the Widex BEYOND App are compatible with the following devices or newer: iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 6, iPhone 6 Plus, iPhone 5s, iPhone 5c, iPhone Air 2, iPad Air, iPad (4th generation), iPad mini 3, iPad mini with Retina display, iPod touch 6th generation using iOS 9.
No. Please see list of available DEX wireless accessories to connect your BEYOND hearing aids to your television.
All available Widex DEX wireless accessories will work with BEYOND hearing aids. This includes:
Please see your hearing healthcare professional for more information on which DEX wireless accessory would work best for your needs.
No. The BEYOND app is not required to use the BEYOND on your iPhone; however, the BEYOND app is available for a variety of fine tuning controls that might be beneficial for your listening experience with and without streaming.
The iPhone native app offers Live Listen to turn the phone into a remote microphone. This can be accessed by pressing the iPhone home button three times quickly. This triple click will open the iPhone hearing device app and list the Live Listen feature. The Live Listen sound quality can then be modified by going into the BEYOND app. Android phones currently do not offer a similar feature; however, Android and iPhone users both can use the COM-DEX and COM-DEX Remote Microphone for easier listening at a distance and in noise.
No. The BEYOND app is available at no charge.
Each set of BEYOND hearing aids must be matched to a phone for the BEYOND app to be able to control the hearing aids. As such, users will not be at risk for other BEYOND app users accidentally controlling their hearing aids.
The iPhone streams both left and right audio channels in each ear to allow for better balance or flexibility of volume in either ear.
The Widex BEYOND offers a Universal and Music program by default. The Music program is specifically designed to enhance the dynamic qualities of both live and streamed music. As such, it is recommended to use the music program for streaming music. This can easily be selected through the BEYOND app by selecting "Music".
Yes, the BEYOND app offers a Find My Hearing Aids Map and Search function on compatible iPhones and Android phones.
The Widex BEYOND offers a special feature that allows the hearing aids to be updated through the BEYOND app when updates are available. This saves you a trip to activate the hearing aids when the app updates. When the BEYOND app has an update, you will see a pop-up window sharing that the hearing aids are being updated. This process will only take a few minutes and the hearing aids are still active during this update process.
Yes, the BEYOND app offers a feature called Personal Programs that allows you to save your preferred settings as a new program that can be accessed through the BEYOND app.
Currently, the following phones have been tested and confirmed for BEYOND app use.
Please note: This list is not comprehensive as not all Android phones have been tested. In general, WIDEX BEYOND and the WIDEX BEYOND app are optimized for Android devices running Android OS 6.0 (Marshmallow) or later versions.Go to Settings > About Phone > Android Version to see the OS on the phone.